QUESTION: I am a beginner. I have never done any yoga before and am very stiff/inflexible. Which would be a suitable class for me?

ANSWER: Most of our classes are multi-level and suitable for beginners. Just remember to inform the teacher before-hand that you are a beginner and if you have any injuries or health conditions. The teacher will provide modifications on the poses. You can register online through our website https://artofyoga.sg/book/, check the schedule and book your class.

 

 

QUESTION: I would like to attend a trial class at Art of Yoga. How do I go about doing that?

ANSWER: If this is your first time at Art of Yoga and you live and work here in Singapore and have never attended any classes with us from Classpass, KFIT, free coupons, etc. Then, you are eligible for a trial class. Please head over to https://artofyoga.sg/fees/ and purchase your trial class pass. You will then be prompted to create an account in our MindBodyOnline system. Once done, your account will be credited immediately and you can proceed to book a class of your choice as your trial class.

 

 

QUESTION: I booked a class but did not receive a confirmation email OR I purchased a pass but did not receive an email acknowledgement.

ANSWER: It is because the ” Subscribe to email reminders & notifications” box was left unchecked during account setup. If you would like this updated, please email us at info@artofyoga.sg.

 

 

QUESTION: What is your cancellation policy for group classes?

ANSWER:

Students are allowed to cancel their booking up to two hours before the start of the class.

Please refer to below for cancellation made within the two-hour window:

Trial pass, drop-in pass, 10, 20, 30 class pass holders

The class credit would be chargeable and thus, forfeited.

Unlimited pass and Introductory pass holders

For every third late cancellation,one day will be docked off their monthly subscription.

 
 
 

QUESTION: What is your cancellation policy for workshops & courses?

ANSWER: Cancellations made more than 7 days from the start date, will receive a refund minus a 10% administrative fee.

Refund method would be the same during point of purchase. Alternatively you may choose to keep the credit for other workshops/courses which must be used within the year.

Cancellation made less than 7 days from the start date, will receive no refunds.

 
 
 

QUESTION: What do I need to bring to class?

ANSWER: Yoga mats and props are provided at both locations, although you are most welcome to bring your own if you prefer. Please bring your own towel.

 

 

QUESTION: Am I allowed entry if I am late for the class?
 
ANSWER: We understand that there may be unforeseen circumstances that result in late coming. As such, students are given a grace period of 15 minutes. Beyond the grace period, at the teacher’s discretion, you may be denied entry to the class. This is to avoid disruption to both the teacher and students in class. However, we strongly encourage all students to try and arrive 15 minutes before the commencement of class so that you have sufficient time to set-up or settle down.

 

 

QUESTION: Can we share passes?

ANSWER: Passes can only be shared between parents and their dependent children to a maximum age of 17.

 
 
 

QUESTION: My pass is expiring and I still have unused classes. Can I extend?

ANSWER: Extension can be made per package for an additional three months from date of expiry for a fee of $55. Extension can be payment via front desk only.

 

 

QUESTION: I want to attend pre-natal yoga, when can I start? I am now 4 weeks into my pregnancy. Can I start now?

ANSWER:  You can start Pre-natal yoga classes when your OB/GYN says it’s ok for you to exercise. This will normally be after your first trimester.

 

 

QUESTION: When can I start post-natal yoga classes? How long after delivery must I wait?

ANSWER:  You can start post-natal yoga 8 weeks after your delivery or when your OB/GYN gives the green light.

 

 

QUESTION: What kind of payment do you accept?

ANSWER:  We accept NETS, Credit Card ( Visa & Mastercard), Grabpay and Cash