Question: I am a beginner. I have never done any yoga before and am very stiff/inflexible. Which would be a suitable class for me?
Answer: Most of our classes are multi-level and suitable for beginners. Just remember to inform the teacher before-hand that you are a beginner and if you have any injuries or health conditions. The teacher will provide modifications on the poses. You can register online through our website https://artofyoga.sg/book/, check the schedule and book your class.
Question: I would like to attend a trial class at Art of Yoga. How do I go about doing that?
Answer: If this is your first time at Art of Yoga and you live and work here in Singapore and have never attended any classes with us from Guavapass, KFIT, free coupons, etc. Then, you are eligible for a trial class. Please head over to https://artofyoga.sg/fees/ and purchase your trial class pass. You will then be prompted to create an account in our MindBodyOnline system. Once done, we will credit your purchase into your account and you can then proceed to book a class of your choice as your trial class.
Question: I have purchased a pass online via PayPal but it is not reflected in my account yet.
Answer: Thank you for your purchase. It takes a bit longer for the package to be reflected in your account as it is a manual process done by the admin team here at Art of Yoga. Please bear with us and your package will be credited to your account within 12 hours of purchase.
Question: I booked a class but did not receive a confirmation email OR I purchased a pass but did not receive an email acknowledgement.
Answer: It is because the ” Subscribe to email reminders & notifications” box was left unchecked during account setup. If you would like this updated, please email us at firstname.lastname@example.org.
Question: Can we share passes?
Answer: Passes can only be shared between parents and their dependent children to a maximum age of 17.
Question: What is your cancellation policy?
Answer: Students are allowed to cancel their booking up to two hours before the start of the class.
Please refer to below for cancellation made within the two-hour window:Trial pass, drop-in pass, 10, 20, 30 class pass holders The class credit would be chargeable and thus, forfeited. Unlimited pass and Introductory pass holders For every third late cancellation,one day will be docked off their monthly subscription.
Question: What do I need to bring to class?
Answer: Yoga mats and props are provided, although you are most welcome to bring your own if you prefer. Please bring your own towel.
Question: Am I allowed entry if I am late for the class?
Answer: We understand that there may be unforeseen circumstances that result in late coming. As such, students are given a grace period of 10 minutes. Beyond the grace period, at the teacher’s discretion, you may be denied entry to the class. This is to avoid disruption to both the teacher and students in class. However, we strongly encourage all students to try and arrive 10 minutes before the commencement of class so that you have sufficient time to set-up or settle down.
Question: My pass is expiring and I still have unused classes. Can I extend?
Answer: Extension can be made per package for an additional three months from date of expiry for a fee of $50. Extension can be payment via front desk only.
Question: I want to attend pre-natal yoga, when can I start? I am now 4 weeks into my pregnancy. Can I start now?
Answer: You can start Pre-natal yoga classes when your OB/GYN says it’s ok for you to exercise. This will normally be after your first trimester.
Question: When can I start post-natal yoga classes? How long after delivery must I wait?
Answer: You can start post-natal yoga 8 weeks after your delivery or when your OB/GYN gives the green light.