FAQ

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Beginners to yoga / How to book

Most of our classes are multi-level and suitable for beginners.

Just remember to inform the teacher before-hand that you are a beginner and if you have any injuries or health conditions. The teacher will provide modifications on the poses.

You can look through our booking guide designed for first timers to yoga like yourself!.

If you are familiar with the class types that are being offered.

Please head over to https://artofyoga.sg/fees/ and purchase your class pass. You will then be prompted to create an account in our MindBodyOnline system. Once done, your account will be credited immediately and you can proceed to book a class of your choice.Most of our classes are multi-level and suitable for beginners.

Alternatively, if you are new and unsure of the class you should try for your first time. Please have a look at our booking guide designed specially for you!

As we continue to offer live stream and in-house classes, it might get confusing as to which to book.

If you are coming to the studio, please book ‘Core Work’.

If you are practising at home, please book ‘VIRTUAL- Corework’.

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Live Stream Classes

Classes will be taught via Zoom. Please ensure you have a working camera and audio. If you are watching through you iPad/iPhone/Tablet, please install the Zoom app.

The virtual classes will need to be attended using the virtual passes.

Your current regular package with us will be freezed till physical classes resume in the studio.

Should you really wish to utilise your 10/20/30/50-Class Pass & Unlimited monthly package to attend the virtual classes, you can still do so. However, kindly note that the excess will not be refunded. For this option, please contact us.

Yes, the Virtual Passes can be used for all the Virtual Classes, including Prenatal and Postnatal Yoga.

You will receive a confirmation email which consists of the LINK to class.

Please ensure that you have enabled email notifications from AoY in your account registered with us. Don’t see the email in your inbox?
Kindly check your junk/spam folder before contacting us.

Don’t panic, just enter again via the link or contact us via email at info@artofyoga.sg. One of our admins will let you in.

It is because the ” Subscribe to email reminders & notifications” box was left unchecked during account setup. If you would like this updated, please email us.

As we continue to offer live stream and in-house classes, it might get confusing as to which to book.

If you are coming to the studio, please book ‘Core Work’.

If you are practising at home, please book ‘VIRTUAL- Corework’.

.

Pre/Postnatal

You can start Pre-natal yoga classes when your OB/GYN says it’s ok for you to exercise. This will normally be after your first trimester.

You can start post-natal yoga 8 weeks after your delivery or when your OB/GYN gives the green light.

Packages / Sharing of packages

Passes can only be shared between parents and their dependent children to a maximum age of 17.

Extension can be made per package for an additional three months from date of expiry for a fee of $60. Extension can be payment via front desk only.

Late cancellation policy and others

Students are allowed to cancel their booking up to two hours before the start of the class.

Please refer to below for cancellation made within the two-hour window:

Trial pass, drop-in pass, 10, 20, 30 & 50 class pass holders

The class credit would be chargeable and thus, forfeited.

Unlimited pass and Ashtanga monthly pass holders

For every late cancellation,one day will be docked off their monthly subscription.

Cancellations made more than 7 days from the start date, will receive a refund minus a 10% administrative fee.

Refund method would be the same during point of purchase. Alternatively you may choose to keep the credit for other workshops/courses which must be used within the year.

Cancellation made less than 7 days from the start date, will receive no refunds.

Yoga mats and props are provided and it is mandatory to bring your own hand towel or mat towel for hygiene purposes.

We understand that there may be unforeseen circumstances that result in late coming. As such, students are given a grace period of 15 minutes. Beyond the grace period, at the teacher’s discretion, you may be denied entry to the class. This is to avoid disruption to both the teacher and students in class.

However, we strongly encourage all students to try and arrive 15 minutes before the commencement of class so that you have sufficient time to set-up or settle down.

Directions to the studio can be found here.

Our app is available for free in Google Playstore and Apply Store. To download, visit https://artofyoga.sg/app/.

Mode of Payment

We accept NETS, Credit Card ( Visa & Mastercard), Grabpay and Cash

Can’t find your answer here?

Please drop us an email or the online chat and we will get back to you as soon as we can.